Due to the Coronavirus, our shipping times have been affected slightly, we are working with our suppliers to ensure we get your products to you as soon as possible!
We offer free shipping on all orders to the UK, USA, Canada and Australia.
Our supplier is currently taking between 5 to 7 days to process our orders. Once processed, your order will be shipped.
Currently our shipping times are slightly affected due to the Coronavirus, you can expect to wait around 24 days for your delivery. Although, this is not limited and your delivery could come sooner!
|Location||*Estimated Delivery Time|
|UK, United States||20-24 Business Days|
|Canada||15-30 Business Days|
|Australia||13-20 Business Days|
|Europe, Asia, Africa||20-40 Business Days|
*Max Delivery Time - 60 Days
This does not include our 5-7 day processing time
60 day money-back guarantee.
LOST OR MISSING PACKAGES
Wearly Collars are not liable if the incorrect address is placed during the checkout process. Please ensure you check your billing and shipping address is correct before processing your order. If we make an error, we will take full responsibility and correct this for you at no charge.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and you may receive customs fees when they arrive in your country.
You will receive an email with a tracking number once your order is shipped (you may have to check your junk folder). You can then go to our Track Order page and enter your tracking number.
"MY TRACKING SAYS 'NO INFORMATION AVAILABLE AT THE MOMENT"
It can take between 2 to 5 business days for your tracking information to update on the system and appear.